Job Description:

The Grief Clerk works with the receiving, warehouse, quality, and material departments to resolve material issues found primarily in the warehouse. Responsible for evaluating, recording, and tracking supplier material issues and for processing the returned materials from customers.

Main Duties & Responsibilities

• Review in the review of supplier shipment histories vs. receiving transactions to identify potential sources of inventory discrepancies.

• Maintain and monitor data for repeat errors and notify appropriate personnel of required actions to eliminate future occurrences.

• Work from a variety of source documents to verify part numbers, part locations and quantities.

• Investigate and resolve receiving discrepancies and notify appropriate personnel of results or required actions.

• Review aged open shipments and alerts, receiving personnel and material planners as appropriate to resolve or eliminate inventory discrepancies.

• Ensure grief and receiving processes and procedures are updated and communicated.

• Work with customer returns.

Required Qualifications

• High school diploma or equivalent required.

• Must have Logistics/Warehouse experience.

• Must have intermediate proficiency in MS Office applications.

• Sufficient math skills in order to measure, read and record detailed measurements accurately.

• Ability to demonstrate problem-solving skills to identify and remedy problems with issues related to the receiving process and quality issues with non-conforming parts.

• Working knowledge of inspecting.

• Ability to communicate with Purchasing, Quality, Sales Representatives, and other departments both verbally and in writing in order to discuss quality issues and resolve conflict.

• Enter accurate and reliable data into various computer systems.

• Basic ability to read and interpret various engineering drawings.

• Knowledge of receiving processes in a manufacturing environment.

• Ability to move equipment and/or materials weighing up to 40 pounds.

• Intermediate proficiency in Oracle software.

• Inventory control experience.

• An understanding of a logistics processes.

• Intermediate proficiency in functional areas of logistics such as: Inventory Management, Customer Service, Manufacturing, Engineering, Purchasing, Storeroom Operations and Transportation.

• Excellent customer service focus and the ability to handle stress and often work at an urgent pace.

• Good interpersonal skills and the ability to work in a team environment.

• Initiative, good analytical and organizational skill, and detail oriented.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

At Terex,we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $4.0 billion publicly traded global manufacturer of materials processing and aerial work platform products and services. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Recruiting department (person or department) at

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.