As a Systems Administrator, you'll have the opportunity to utilize troubleshooting skills in a heterogeneous environment. The ability to work across multiple IT Teams, constantly reprioritize work and follow IT best practices is a must. You will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemical logistics and transportation company-Rinchem. As a vital player in this dynamic industry, you'll experience firsthand the unparalleled opportunities it offers. You'll be at the forefront of revolutionizing supply chain management and ensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating on cutting-edge solutions that drive sustainability, optimize operations, and adhere to stringent safety standards. With each day presenting new challenges and chances for growth, a career in chemical logistics and transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world.

Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia.

Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients' supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem's transportation and warehousing network are linked through the company's proprietary, web-enabled software Chem-Star that provides customers with real-time visibility into inventory location and status.

In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak's deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.

• Working with a collaborative team towards a common goal
• Exciting and challenging work that helps build the future of technology from the foundation up.
• Flexible working environment where you can fit life around work-we call that balance.
• Opportunity to further your career and advance your skills.
• Opportunity to be compensated for sales won.

• Ability to build and deploy new pc images.
• Familiarity with creating and running scripts via Powershell or other scripting languages.
• Familiarity with cloud-based platforms.
• Familiarity with Microsoft Configuration Manager application/patch deployments.
• Strong troubleshooting skills; specifically installation and configuration of applications.
• PC and peripheral procurement.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email at so we can connect you with someone that can assist you.

Please be aware that this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests and communications.

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socioeconomic background.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Education:

• Associates degree or higher with a Technical major, such as Engineering or Computer Science preferred, 4-6 six year equivalent on the job experience and certifications.
• Previous experience in a Desktop Support role preferred.

Communication Skills:

• Position relies highly on interpersonal communication skills that include inbound and outbound calls to assist users, translating issues from users into actionable input for IT personnel to use to remedy incidents.
• Ability to communicate with multiple technical levels, from novice users to application developers. Must be able to clearly articulate ideas and knowledge as well as act as intermediary between higher level support and customer base.

Computer Skills:

• Experience in creating, deleting, and maintaining records and accounts in Active Directory.
• Experience with troubleshooting and using Microsoft Office applications.
• Experience with managing accounts in Microsoft Exchange or Office365 is preferred.
• Prior experience with Service Now or other enterprise class service management offerings.
• Ability to dynamically manage conflicting priorities and multitask based on situation.
• Understanding of ITIL methodologies, including change control.
• Ability to effectively provision, install/configure, operate and maintain system hardware and software and related infrastructure.
• Participation in the technical research and development to enable continuing innovation within the infrastructure.
• Demonstrated and proven troubleshooting methodology. Must have experience troubleshooting hardware and software issues.
• Ability to ensure that system hardware, operating systems, software systems, and related procedures adhere to established standards.
• Develop and maintain installation and configuration procedures.
• Ability to develop system and service related process maps as well as lead cross-training exercises.
• Ability and desire to participate in the development of Global systems, support and processes that align with the organizations international geographic footprint.

Other Skills and Abilities:

• This individual must have excellent technical troubleshooting skills in a heterogeneous environment. The ability to work across multiple IT Teams, constantly reprioritize work and follow IT best practices is a must.

Other Qualifications:

• The physical demands of the job representative of essential functions to perform the position. These demands will vary based on the position and if there are specific requirements they are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsibilities require working on-call evenings and weekends, sometimes with little advanced notice.
• Ability to lift 40 lbs.