Working within delegated authority and/or standard department guidelines, provides exceptional service to clients and resolves client problems, escalating items beyond specified authority to appropriate parties when necessary. Prepares reports, proposals, and marketing materials for clients and prospects. Works with clients and advisors to ensure proper accounting opening

Leverages technical knowledge to support the business line leadership vision and plans in conjunction with Marketing, Compliance, Technology, Risk management and related functions. Leads Troubleshooting (fields incoming incidents) enterprise applications for internal customers to isolate and diagnose problems. Performs hands on fixes including configuring systems and appl

Treasury and Payment Solutions Sales Support Develops proformas, proposals and customer profitability analysis for Treasury. Coordinates proposal responses and works across business lines to gather response information (if needed) Understands and communicates the sales culture and vision within each member bank Creates comprehensive Relationship Reviews including account

Develops and implements investment strategies that align with the organization's goals and objectives. Designs and manages a repeatable and marketable investment process, around a common HTLF investment philosophy, that is scalable and readily accepted by our advisor teams and clients. Leads team of investment professionals that effectively execute all aspects of the inve